How to Prepare for a Conversation with a Bank

Every entrepreneurial step begins with courage—but real strength comes from knowledge. This workshop reveals what banks are truly looking for when making financing decisions and how to approach every conversation with confidence.

We will walk through how to clearly define the purpose of a loan, what a review of past business performance includes, and how banks assess your capacity for future growth. We will also address the risks that should be identified in advance, as well as the key elements of investments and their financial structure. Finally, participants will learn the basic prerequisites for a positive credit decision—and how to meet them.

Learn how to make a strong first impression, prepare for key questions from bankers, and turn a financial institution into a true business partner.

In the second part of the workshop, the focus shifts to day-to-day operations and the expectations of the modern customer. Today’s consumers are digital, informed, and accustomed to fast, simple, and flexible payment methods—both online and in physical locations. The payment process is no longer just the final step, but a crucial part of the customer experience that can determine whether a customer chooses you again.

We will present the latest trends in digital and mobile payments and explore customer behavior in Croatia. Through clear insights, you will learn what customers expect today, how they make decisions, and how entrepreneurs can adapt to a market increasingly shaped by mobile-first principles.

Be a woman who dreams—and delivers.